RETURNS AND REFUNDS

If you purchased, Earthfokus products through this website, and it doesn’t fit in your tap or it simply doesn’t work out for you, yes, we will absolutely take it back.

 

We process full refund of your QuaMist® if you ship it back to us within 30 days from date of shipment.

But we will first request you to email a photo of your tap which is incompatible with QuaMist® to support@earthfokus.com. Sometimes a simple troubleshooting can easily fix the issue.

 

Return Method

Subject: Return Order # [enter your order number]

  1. Send an email to support@earthfokus.com with the following subject

  2. Following our confirmation, please ship the QuaMist® to:
    Earth Fokus
    Plot.No.82, East Coast Road, Anna Enclave, Injambakkam, Chennai, Tamil Nadu 600115
    Ensure that your original order number is written on the shipment so we can pull up your order.

  3. Refund processing can take up to 14 days from the time we receive your return. You will receive a refund for your QuaMist® directly to the mode of original payment.

    Any other QuaMist® question, we are happy to answer- send a email to support@earthfokus.com

NEED MORE ASSISTANCE?

Company

No 82, EarthFokus,

Anna enclave. 

Injambakkam, ECR. 

Chennai- 600115 

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